vacation rentals: So, a friend rented a house through vrbo.com. She send a check for $2500, and it was a total scam. They took her money (the owner of the house), and vrbo.com says they are not reliable. But if they advertise owners, they should check them and make sure they are legitimate, right? Can she make a complain to any bureau or get at least partial payment back?|||I agree with you that they should be vetted better. All your friend can do is contact the owner, have her do so consistantly unitl she can get resolve. However since she sent a check she is out of luck on getting her money back from her bank. My recommendation would be to use a credit card to utilize fraud protection as go through a reputable company for a time share like http://www.abetterstay.com where you go through a large company and not an individual who is not properly vetted. You could also file a claim with the Better Business Bureau a, however this is probably a waste of time since it is one individual. Although it will send signs to VRBO.com to screen there properties more thoroughly. Good luck to your friend.